What you may want to know

How do you book?

Simply fill out the contact form [here], and I’ll get back to you as soon as I can with my availability. If we decide to move forward, I’ll send you a form to fill in with all the information I need about you and your cat to provide the best care. We’ll also arrange an introduction meeting at your home so we can get to know each other and go over your cat’s care. If it feels like a good fit — you’ve got a cat sitter!

Once you’re a client, booking again is easy — just fill in the contact form or get in touch by email, phone, or message, and update your info form with any changes. By completing this form, you agree to my prices and these terms and conditions.

If you already know your travel dates, please let me know as soon as possible so I can reserve the time for you — my schedule fills up quickly.

What do you prepare for the cat-sitting period?

• Make sure your cat has everything they’ll need while you’re away — it’s always better to have a little extra than not enough! You can find my checklist [here], and any additional notes about their care are always appreciated.

• Leave their carrier open and visible, and have their passport accessible.

• Ensure your cat is flea-free, dewormed, and up to date with check-ups and vaccinations. I work very hard to keep everything clean and hygienic, but because I look after multiple animals every day, I’m not completely bulletproof. Keep in mind that any vet care or medication your cat might need is always your responsibility. It’s best to stay on the safe side.

• Prepare your home so it’s:

  • Safely ventilated and at a pleasant temperature (cats need it warmer than we do!).

  • Cosy, snug, and protected, so your cat is secure and comfortable.

  • Clean and tidy — it helps keep things pleasant and safe for both your cat and me.

• Let your backup person (friend, family member, neighbour, or colleague) know I’ll be visiting and ask them to stay alert in case help is needed. This person should be reliable and able to care for your cat if I’m ever incapacitated (unlikely, but better safe than sorry). Ensure they, or someone else you trust, also has a copy of your house keys.

• I’ll send you a quick message the day before I start to confirm your cat-sitting assignment, so you don’t need to worry about whether I’ll show up.

What’s included in a visit?

During a daily visit, I will:

• Feed your cat and refresh their water.

• Wash all food and water bowls.

• Scoop and tidy litter trays.

• Spend time playing, cuddling or keeping your cat company. I can let them out on the balcony or in the garden, if safe and approved.

• Leave a written daily report and share tips to make your cat even happier at home.

• Send daily updates with photos or videos (please note: I send updates after I’ve finished caring for all the cats in that shift—morning, afternoon, or evening. During visits, my full attention goes to the cats, and once everyone is settled and happy, I’ll follow up with their families.)

Additional paid services:

• Administering medication (pills, insulin injections, subcutaneous fluids, aerosols, etc.).

• Extra litter care or cleaning up "accidents".

• Handling reactive cats.

• Taking your cat to the vet.

• Picking up supplies if you run out.

How much do I charge?

 You can view my full price list [here].

Can I visit several times a day?

Absolutely! I offer flexible visit options based on your cat’s needs:

• Single Daily Visit: 30 minutes — perfect for independent cats or those happy with one check-in per day.

• Double Daily Visit: 30 minutes each — ideal for cats who need medication, extra attention, or more activity. Also, the minimum recommended for kittens.

• Extended Visit: 60 minutes instead of the usual 30 — more play, cuddles, and company. Great for multi-cat homes and kittens. Extended visits can be booked once or twice daily.

We’ll discuss what works best for your cat during the introduction meeting.

Visit lengths may vary depending on your cat’s mood or needs — not all cats want me to linger once the basics are done, though I’m happy to stay a little longer for extra play and cuddles if welcomed.

Need more than two visits a day? That’s possible too — I can arrange multiple visits or even Overnight Stays in special situations.

What happens if supplies run out while you’re away?

If your cat runs out of food, litter, or other essentials, I can pick up replacements for a small fee. The cost of the items themselves is at your expense. I’ll always check with you before making any purchases.

What happens if your cat becomes unwell or injured while you’re away?

You’ll be the first to know — I’ll contact you immediately to discuss the situation and decide if your cat needs to see a veterinarian. If you can't be reached, I'll contact your backup.

I can take your cat to the vet and stay with them if needed.

Additional costs may include:

• Transportation to and from the vet.

• Helping your cat into their carrier.

• Staying during the consultation.

• Administering medication or extra care.

• Extra visits if needed.

Please note: All veterinary fees and any medication are always your responsibility. Getting insurance for your cat is definitely a good idea.

For cats with ongoing health conditions or in the final stages of life, we can create a response plan together with your vet.

Who steps in if I have an emergency?

As I’m a solo sitter, please note that my partner serves as my backup. In the unlikely event of an emergency, he will have access to your information and keys, contact you directly so you can activate your chosen backup carer, and provide temporary basic care for your cat until that person can take over. Occasionally, he may accompany me (without prior notice) on visits to meet the cats I care for — just in case he ever needs to step in. If I ever need assistance from someone else and they must accompany me, I will inform you first.

I also have a trusted network of professional cat sitters who could potentially assist if needed.

How do you pay me, and what happens if you need to cancel?

Once the cat-sitting period is over, please send me a quick message to let me know you’ve arrived home and that your cat is doing well. I’ll then send an electronic invoice with a link for online payment — please complete it within one week of issue.

Cancellation fees:

• 30% within 10 days of the start date.

• 50% within 5 days or less.

• 100% the day before or during the booking.

Cancelled dates can’t be moved to a different booking, and there’s no refund if you return home earlier than planned. This helps me keep my schedule fair and sustainable — thank you for understanding.

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How do I get your keys, and how do you get them back?

Your keys are:

• Always tested during the introduction meeting (please have them ready) and either handed over then or dropped off at an agreed location before the cat-sitting period starts (if dropping off, please ensure they’re the correct keys and test them yourself first).

• Tagged with your cat’s name, without any connection to you or your address, and accessible to my backup.

• Returned after the booking (inside your home or letterbox) or kept safely for future visits.

A separate key handover can be arranged for a small additional fee. We’ll agree on what works best for future bookings.

Would I do any home care?

Yes — I can empty your letterbox and water your indoor plants (I don’t have the greenest fingers, but I’ll do my best!).

Both services are included free of charge.

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What are my consultations like?

My consultations are relaxed, one-to-one sessions (on-site or online, in English or Spanish) where you can ask me anything about your cat. I’ll give practical, tailored advice based on your cat, your home, and your situation, and help you better understand their needs. I can also support you with simple behaviour issues and point you in the right direction if more help is needed. A standard consultation is one hour, but we can always extend it if you’d like more time. Pricing is per hour.

Please note: for more complex behaviour problems, a qualified feline behaviour therapist is the best person to create a full treatment plan. If you’re unsure what you need, just reach out — I’ll happily guide you.

Can you speak Dutch to me?

Yes! English is my preferred language, but I understand Dutch fairly well. Spanish? ¡Por supuesto!

Anything else?

Just a few notes:

• I always provide at least one visit per day — no exceptions! Cats should never be left alone for more than 24 hours, as their comfort and well-being always come first.

• If someone else will be visiting your cat for extra company or assistance:​

  • Please inform me in advance who this person is and provide a clear care plan, so their involvement is practical and doesn’t interfere with my duties or the care I provide.

  • They must be careful with your cat, be respectful towards me and carry out their tasks reliably. They must also communicate anything unusual to you and me so that I can adjust my care as needed.

  • I can’t be held responsible for any property damage or issues with your cat that result from their actions. I also reserve the right to refuse service if I find the arrangement unsuitable.

• I love taking great photos of your cat during my visits — and I’ll surely send you some while you’re away! I may also share a few of these on my social media, but only with your consent, once the cat-sitting period is over, and never in a way that connects to you, your home, or your address.

• Please keep your info form current and let me know of any changes. I’d always rather have too much information than too little — it helps keep your cat safe and happy.

• Please let me know if you have cameras in your home. You’re welcome to watch me while I work — but no recordings or images may be shared without my consent. For Overnight Stays, no cameras should be present in any area where there is an expectation of privacy (such as bedrooms or bathrooms).

• In case of an extreme weather alert, I won’t be able to visit your cat for safety reasons. I’ll get to them as soon as the weather clears and it’s safe to do so.

• I also work on assignments for KGA Kattenoppasservice, providing the same excellent care for your cats, but, in that case, their terms and conditions apply.

How can you support me?

Word of mouth is what keeps my small business going. If you’re happy with my service, I’d be thrilled if you could leave a Google review [here], recommend me to friends or neighbours in Amsterdam-Oost, or share my socials. If you’d like, a short welcome note, a (vegan) treat waiting for me when I arrive, or a tip at the end of my service can truly make my day — but please know this is completely optional. I’m already grateful for you helping me do what I love!​

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